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Questions & Answers

Q: Can I take a tour of your facility?
A: Absolutely. One of our staff members will be glad to give you a tour, Mon-Fri 9:30am-11:30am or 2:30pm-4pm, Sat or Sun with an appointment.
Please call in advance to make a reservation.

Q: Can I see the facility where my dogs will be playing?
A: Yes. Our play space has a viewing area where you can easily watch your dogs. Plus we have a web cam 24-7.

Q: Why do you require an interview process?
A: We require an interview process with your dog interact with other dogs, our social environment. We cannot accept any dogs in our programs that exhibit aggressive behavior or that have any medical conditions that may be harmful to the other dogs. The interview process also allows us to introduce your dog into the general play areas slowly so that we do not over stimulate your dog. This process will also allow us to determine which group your dog best fits with.

Q: How Far in Advance do I need to make a reservation?
A: Reservations are not required for doggie day care but to guarantee an available spot we recommend that you make an appointment at least 24 hours in advance.  For Boarding we recommend reservation 1 week in advance, 30 days in advance for holiday stays. Overnight quest during summer break we recommend that you make an appointment two months in advance.

Q: What do the dogs do all day?
A: The dogs are placed in groups with the options of using our indoor / outdoor play areas where they can socialize and play with other dogs.. If a dog is tired, they can take a nap in one of our spacious suites at any time. We are closed for nap time Mon-Friday 12:00-2:00pm.

Q: Will my dogs behaviors change after they come home from a day of fun at Bark Palace?

A:  It’s normal for your dogs to sleep more than usual when they attend doggie daycare or are boarded. Typically when the dogs go home they are tired hungry and thirsty and will shortly be ready for bed.

Q What vaccinations are required to attend Bark Palace
A: All dogs will need to be up to current with Rabies, Bordetella and DHLPP with proof of vaccinations.

Q: How do you determine playgroups for the dogs?
A: Your dog will be put into a group that is best suited for them based on size, personality, special needs, play style and temperament. We will determine this through our interview process.

Q: What should I bring for my dog?
A:  Every dog will have their own cubby where they can store their personal belongings.  We do supply food for all the dogs at an additional cost, We only feed High quality products but you may choose to bring food from home.  It’s important to bring any special medicines you dog may need. Make sure all food and all medication is properly labeled. If you choose for us to feed our food there will be an additional cost.

Q: Is Doggie daycare safe for my dog?
A:  when dogs play they use their paws and mouths. In rare cases playing sometimes goes too far and the dogs can get scratches or bitten.  Here at bark Palace we take every precaution in prevention of any dogs getting injured.  If for any reason your dog in injured they will be treated immediately on site and if needed taken to the Veterinarian and you will be contacted.

Q: I have an old dog.  Will they enjoy the doggie daycare environment?
A: This will depend on your dog. Older dogs still like to interact with other dogs. We will offer a play group dedicated to older dogs. The Interview process will help us determine if our environment is right for your dog. If your dog chooses to just watch he will be in an area which will provide him with limited stumulation.

Q: How old does my dog need to be in order to attend Bark Palace?
A: The dogs must be at least 4 months to attend and be current with all vaccinations.  Any dog 6 months or older must be spayed or neutered. We encourage all owners to have thier dogs start to socialize as soon as possible. We love puppies!

Q: Will there be naptime?
A:  Yes. Nap time will be from 12:00 - 2pm.

Q: Is there a collar requirement my dog must have?
A: Yes, We require that all dogs have a quick release collar.


Q: What makes Bark Palace different than any other Kennel?
A: We are not a franchise or a chain. We're a family owned and operated small businesses?  Our goal is to offer your dog a cage free environment where the majority, of their day is spent interacting with humans and other dogs in a demystified atmosphere.  In a "traditional" kennel, your dog can be left in a cage most of the day and may be let out briefly or placed in an outdoor run a couple of times a day with an offer of 15 minutes playtime with staff for an additional fee.  In a “traditional” doggie daycare setting your dog could be placed in a playgroup for 8-12 hours without any private reprieve.

Our philosophy is every dog needs stimulated play, but at intervals designed for a domestic dog. Every Over Night Boarder and full day daycare guest will have a private suite for them to use for nap time, private moments needed during the day at no additional cost. Our guest will have morning noon and evening play hours with surround sound music and not placed in their suites for the night before 7:30 pm. Human interaction is a big part of the dog’s day. Our trained staff will be engaged with all inside/outside playtimes.
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Bark Palace - Doggie Day Care, Kennel and Spa
8 Southwood Drive Bloomfield, CT 06002
Phone: 860-461-1116   Email: info@barkpalace.com


    
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